Great question!  Our long term average customer satisfaction is 97%, which is tested every month when we send out Monthly Servicing Survey with few questions, with the two most important being “Would you recommend Big Blue?” and “Are you happy you chose Big Blue?”.

We also have some wonderful google reviews from our customer which you can see on our website with the majority being 5 Stars (4.7 stars at time of writing!)

Big Blue provides key account services for some of the largest government and private organistions in New Zealand across alls type of industries and requirements including Health, Defence, Corrections, Education, Insurance, Professional Services, Dentists, Insurance and Banking as well as supporting thousands of SMB’s throughout New Zealand.

Simply contact us via our website or give us a call on 0800 244 258. We’ll assess your needs and recommend the right cooler type, then arrange installation—often within 5 business days.  If you are with an existing supplier we make the transition process simple and easy.

Big Blue’s pricing is very competitive, and we tend to think we provide the best value as well.  Our pricing is available on our website however please contact us by phone on 0800 244 258 or email us at enquiries@bigblue.co.nz or by completing a form on our website www.bigblue.co.nz so we can discuss your specific needs and tailor a solution that suits you.

Absolutely, we can cater to a wide range of events from large concert venues to a small gathering, just contact us via our website or call us on 0800 244 258 to discuss your needs.

Yes, Big Blue can provide services anywhere in New Zealand (except the Chatham Islands – sorry!!) we deliver, install and service throughout New Zealand, including Whangarei, Auckland, Wellington, Christchurch, Hamilton, Tauranga, New Plymouth, Rotorua, Taupo, Palmerston North, Masterton, Blanheim, Nelson, Dunedin, Queenstown, Invercargill, and all other regional areas.

Our Water Delivery footprint covers greater Auckland, Hamilton, Tauranga, Rotorua, Wellington, Kapiti Coast, Levin, Palmerston North, Masterton, Christchurch, and wider Canterbury Region including Rolleston and Rangiora.

Most of our customers are on a fortnighly schedule, however we tailor our delivery cycle on your consumption needs—weekly, fortnightly, or monthly. We’ll work with you to create a delivery schedule that keeps you fully stocked.

Thats fine, there are no minimum delivery requirements with our delivery service, if you don’t need any we wont deliver any, we will just take away any empty bottles you have.

We offer a wide range of options for businesses including:

• Rental Options where for one monthly fee you can rent a water cooler and the fee includes all scheduled servicing and maintenance
• Purchase Options for those that want to own their water cooler
• Service Only options for customers who already have a water cooler and would like it kept healthy and hygenic

Give us a call or complete a form on our website and one of our friendly team can take you through which option suits you.