With our 25 Step EnviroSafe Process a Big Blue Water Cooler is a Safe Water Cooler!!
Big Blue’s proactive service management policy is combined with Anolyte – New Zealand’s leading edge, eco-friendly, organic sanitation solution. ANK Neutral Anolyte is a global phenomena that has been adopted throughout North America and Europe by forward looking water companies. ANK Neutral Anolyte is widely utilised across many industries, from Fonterra sites to Childcare Centres, the benign nature of the product ensures users have a clear point of difference in meeting their hygiene expectations.
All Big Blue Rental and Service plans include servicing and maintenance to the Envirosafe Standard, including filter changes, so for as little as $7.90 + gst per week you can have a water cooler and a full service package.
The hygiene standard of our water solutions is market leading.
Big Blue is the only NZ water cooler company to use the active ingredient ANK Neutral Anolyte in the internal sanitisation of our water solutions – ANK Neutral Anolyte, a powerful, non-toxic natural antiseptic sanitiser that is designed and used internationally for the treatment of drinking water. Anolyte will effectively treat all water borne pathogens including Legionnaires, E.coli and Giardia.
If for any reason you are not happy with your water cooler service please call us, we will come back and get your water cooler to your standard – no questions asked.
Eco Friendly & Certified Organic
Our Proactive Servicing Program ensures:
- Our water coolers are safe and hygenic to drink from
- Any wear and tear to the water cooler is rectified – before it causes deterioration to your drinking customer experience
- There is no loss in filtration quality
- The potential for leaks are minimised
All Big Blue Water Cooler Sanitisation Technicians are trained (and regularly tested) to follow the 25 Step Big Blue Water Cooler Sanitisation Process – Envirosafe.
You don’t have to have one of our water coolers to benefit from our service plans – just give our friendly team a call to see how we can help.
If you would like to find out more about Anolyte and its amazing properties please visit www.envirolyte.co.nz for further information.
Our Core Values
Respect
It’s about being part of a team.
Respect is about treating your teammates how you expect to be treated, it’s about working hard as a team and making sure you are always backing up your team, not pulling them down.
Same team. Same Direction. Same Goals. Everyone has a voice.
Integrity
It’s about acting as if you were in the customer’s shoes.
Integrity is about sense checking yourself, would you be happy if you were the customer?
We will always deliver on what we promise our customers, we set and hold ourselves to a very high set of standards.
Number One
Cause there’s no prizes for second place.
It’s about wanting to be the best in the industry.
It’s a value that sets the tone of our company, we want to win in a competitive market place and we aren’t ashamed of it.
Frequently Asked Questions
We supply a range of coolers including:
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Bottled water coolers with options for water delivery or fill your own
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Mains-connected (plumbed-in) systems
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Hot & cold or ambient & cold options
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Floor-standing and benchtop models
- Underbench Systems including Underbench Chillers and Boiling and Chilled Water
Great question! Our long term average customer satisfaction is 97%, which is tested every month when we send out Monthly Servicing Survey with few questions, with the two most important being “Would you recommend Big Blue?” and “Are you happy you chose Big Blue?”.
We also have some wonderful google reviews from our customer which you can see on our website with the majority being 5 Stars (4.7 stars at time of writing!)
Big Blue provides key account services for some of the largest government and private organistions in New Zealand across alls type of industries and requirements including Health, Defence, Corrections, Education, Insurance, Professional Services, Dentists, Insurance and Banking as well as supporting thousands of SMB’s throughout New Zealand.
Simply contact us via our website or give us a call on 0800 244 258. We’ll assess your needs and recommend the right cooler type, then arrange installation—often within 5 business days. If you are with an existing supplier we make the transition process simple and easy.
Big Blue’s pricing is very competitive, and we tend to think we provide the best value as well. Our pricing is available on our website however please contact us by phone on 0800 244 258 or email us at enquiries@bigblue.co.nz or by completing a form on our website www.bigblue.co.nz so we can discuss your specific needs and tailor a solution that suits you.
Absolutely, we can cater to a wide range of events from large concert venues to a small gathering, just contact us via our website or call us on 0800 244 258 to discuss your needs.
Yes, Big Blue can provide services anywhere in New Zealand (except the Chatham Islands – sorry!!) we deliver, install and service throughout New Zealand, including Whangarei, Auckland, Wellington, Christchurch, Hamilton, Tauranga, New Plymouth, Rotorua, Taupo, Palmerston North, Masterton, Blenheim, Nelson, Dunedin, Queenstown, Invercargill, and all other regional areas.
Our Water Delivery footprint covers greater Auckland, Hamilton, Tauranga, Rotorua, Wellington, Kapiti Coast, Levin, Palmerston North, Masterton, Christchurch, and wider Canterbury Region including Rolleston and Rangiora.
Most of our customers are on a fortnighly schedule, however we tailor our delivery cycle on your consumption needs—weekly, fortnightly, or monthly. We’ll work with you to create a delivery schedule that keeps you fully stocked.
Thats fine, there are no minimum delivery requirements with our delivery service, if you don’t need any we wont deliver any, we will just take away any empty bottles you have.
We offer a wide range of options for businesses including:
- Rental Options where for one monthly fee you can rent a water cooler and the fee includes all scheduled servicing and maintenance
- Purchase Options for those that want to own their water cooler
- Service Only options for customers who already have a water cooler and would like it kept healthy and hygenic
Give us a call or complete a form on our website and one of our friendly team can take you through which option suits you.
Water cooler delivery in New Zealand is effortless with Big Blue. Once your cooler is installed, we schedule regular, hassle-free bottled water deliveries—usually every fortnight. Our friendly drivers swap your empty bottles for fresh ones and make sure you have enough water until the next visit. You’re only charged for what’s delivered, and you can easily increase your order for events or peak summer demand. It’s a simple, subscription-based service fully supported by New Zealand’s largest water delivery footprint and our Envirosafe sanitisation standard, ensuring maximum hygiene at all times.
With Big Blue, water delivery is free of charge, and you only pay for what water you use. Your monthly rental fee covers scheduled servicing and our Envirosafe hygiene standard. You only pay for the water delivered—no minimum delivery numbers and no hidden fees. For an accurate quote tailored to your location and usage, contact our team for a quick, obligation-free estimate. Enjoy our transparent pricing with no surprises.
Big Blue currently offers bottled water delivery across many major regions in New Zealand, including the Auckland Region (Orewa to Te Kauwhata, including Waiuku, Pokeno, Drury, Tuakau, Helensville, Kumeu, Silverdale, Whangaparoa), Waikato (Hamilton, Cambridge, Ngaruawahia,Huntly, Te Awamutu), Bay of Plenty (Tauranga, Mt Maunganui, Te Puke, Rotorua), Wellington (including Lower Hutt, Upper Hutt, Porirua, Paraparaumu, Kapiti Coast, Levin, Palmerston North, Masterton, Carterton, Martinborough), and Greater Canterbury (Rangiora to Burnham, including Lyttleton and Rolleston). If you’re in these areas, we can provide you with regular, reliable water deliveries straight to your door, backed by our leading service reputation
Renting a water cooler from Big Blue means you get quick installation, regular bottle delivery to suit your needs, and scheduled servicing—all included in the rental fee. Our Envirosafe Water Sanitisation ensures your unit is the most hygienic available, and our “fix or replace” policy guarantees any issues are handled promptly without extra charges. You’ll always have fresh, safe, and great-tasting water for your workplace or site.
Absolutely. Big Blue sets the standard for bottled water hygiene in New Zealand. All our water coolers are maintained with a 25-step Envirosafe sanitisation process and regular servicing to ensure the freshest, safest drinking water. Our sealed bottles and rigorous hygiene standards (externally audited to meet MPI’s standards) mean you can trust the quality and cleanliness of every delivery—all supported by our 97% customer satisfaction rating.
Most Big Blue customers receive bottled water deliveries every fortnight, but we adjust schedules based on your actual usage. If you need more during busy periods—like in summer or for events—we’ll increase your supply, or you can move to a weekly schedule. Alternatively, if you use less, your deliveries can be reduced to monthly. Our flexible approach ensures you only pay for what you need, when you need it. All you need to do is call us on 0800 244 258 and have a chat!
Yes! Big Blue provides tailored water cooler and bottled water delivery solutions for all types of organisations from offices, schools, retail shops, building sites, through to hospitals, prisons, dentists, lawyers, mechanics – in fact any kind of organistion or workplace in NZ. Our business service includes installation, regular scheduled deliveries, and full support, ensuring staff and visitors have constant access to fresh, great-tasting water. Join thousands of New Zealand businesses who trust Big Blue for their hydration needs.
No need to be present. Big Blue’s friendly drivers will deliver your bottled water as scheduled—even if you’re not on-site. You can simply leave empty bottles out, and we’ll replace them with full ones. If you have special instructions, just leave a note for the driver—they’ll ensure your delivery goes smoothly every time. If our Delivery Driver doesn’t think its safe to leave he will make a note and we will give you a call.
Big Blue offers flexible rental agreements to suit your needs with no long lock-in periods. There’s no minimum delivery commitment—if you don’t need a delivery, you aren’t charged. Our transparent rental system allows you to scale up or down, making it simple for dynamic workplaces and changing hydration needs.