Our story – We know life isn’t a bottle of water, but its a good yarn..
MARKET LEADING ENVIABLE SERVICE
Just saying we provide great service is not enough. At Big Blue every staff member has bought into our service ethic as the key element that sets Big Blue apart.
At Big Blue, we demand that everything from our water source, our stringent levels of quality control and packaging requirements, to our delivery and service, is the very best we can provide to give you that “perfect” drink of water every time! Our stylish coolers are serviced and maintained by experts and we deliver our water directly to your office so that everybody can enjoy a convenient, refreshing source of pure, clear water.
Our staff respect the needs and wants of every single customer and we all give 100% effort to see to it that customer expectations are met and surpassed. We are always looking for improvements and suggestions and value customer feedback – good or bad!!
Our expertise coupled with our customer focused attitude is what fuels our drive for perfection within our industry.
Who is Hydro?
In 2015 Big Blue launched Hydro – our mascot as an innovative measure to give our staff a focus. Hydro is the embodiment of everything that is good about Big Blue, he is the best of breed and a guy that works hard and always gives his best for our customers. Over the next few years we will give Hydro more airtime as his personality develops.
Experienced Team – Innovative Company
Big Blue and its management team have over 30 years experience in the bottled water and water cooler industry, both locally and internationally. We started in the late 90’s in Petone and grew to become a nationwide company based on hard work and making good on our customer promise. A common saying in Big Blue is ‘its just a water cooler, but lets make ours the best water cooler’.
We have been directly responsible for introducing a number of major innovations into the NZ water market including: Hygienic non-spill caps, 15 litre water bottles, Water guard that seals water cooler reservoirs.
Environmentally Responsible Philosophy
Our philosophy is to be an environmentally responsible partner in the water cooler industry and provide our customers with quality products and unrivalled levels of service. Since inception Big Blue has always worked on our environmental footprint, with reusable water delivery being a very effective measure against one use plastic bottles.
A great recent example was saying goodbye to millions of plastic cups. In 2013 after the urging of staff (thanks Charlene) we embarked on a massive change in our cup supplier – moving from plastic to recyclable options including our Green Cup range.