Refreshing, high quality filtered water for your cooler.
Some say that Big Blue’s water cooler water is the best tasting water they’ve ever had. Hard to disagree. But we say we don’t make water – we just make it taste like it should. Whether you are getting our premium water delivery service or your system is using our high quality KDF/GAC Filters you have made a positive choice for you and your staff.
How we source our water in your region(Water Delivery Customers only)
Our water supply process is a little different depending on where you are in New Zealand. No matter where you are though, it all tastes great. After all, you don’t want just any water, right?
Taken from the municipal supply for our Auckland distribution, our water is purified in six steps by the process known as “Reverse Osmosis” to remove potentially harmful contaminants or additives. Reverse osmosis is an advanced water purification method which was invented by the US Navy in the 1970s to create pure drinking water from sea water for its fleets.
Step 1
Pressure pushes water through an activated carbon filter to remove any chemicals like chlorine which are often added to water by treatment plants in an effort to clean the water.
Step 2
Water is then sent through a high density sediment filter and then another pre filter.
Step 3
Then 150-225psi of pressure forces the clean water through a semi-tight RO membrane which has holes that are 1 Millionth of a Millimetre wide which only a water molecule can fit through, contaminants are to big to fit through the holes and are discarded via a waste pump. The water that is received on the other side of the RO membrane is known as “Pure Water”.
Step 4
Water that is pure enough to make it through the entire Reverse Osmosis process is then stored in a completely sterile steel holding tank which has been specifically treated for holding food grade products.
Step 5
Water is pumped from the UV Steriliser straight down into our bottling room and using a special 3 stage sterile flo-tap and hose combination, and it is pumped directly into a one of our UV resistant, refillable and recyclable 15L bottles and sealed air-tight using our sterilized non-spill caps.
Step 6
Once the water is pure and bottled it is date stamped and stored ready for our free water delivery service, often the very next day.
Tauranga municipal water is initially gathered from three sources – the Tautau, Waiorohi and Waiāri streams. The water at the source is very clean but by the time it passes through several kilometres of land it needs some work before it is suitable for drinking. While the Council does a good job we like to think we make improvements that you will notice! Our Tauranga Water Plant services the Tauranga, Mount Maunganui, Rotorua, Tokoroa, Putaruru and Hamilton region.
Step 1
Pressure pushes water through a 1 micron filter, this microfiltration is a type of physical filtration process where water is passed through a special pore-sized membrane to separate micro-organisms and suspended particles. This removes the vast majority of elements you don’t want to drink!
Step 2
Pressure pushes water through an activated carbon filter to remove any chemicals like chlorine which are often added to water by treatment plants in an effort to clean the water. Carbon filters simultaneously remove chlorine taste, odour and organic chemicals that contribute to taste and smell. Activated carbon filters are used in drinking water treatment to remove the natural organic compounds (i.e. tannins) that produce carcinogenic chlorinated by-products during chlorine disinfection of water.
Step 3
Pressure then pushes water through another 1 micron filter, this duplication is an extra step to ensure that the resulting water is ready for bottling.
Step 4
Water that is pure enough to make it through the entire process is then stored in a completely sterile holding tank which has been specifically treated for holding food grade products – Although because of our busy production schedule the water does not stay here for long!
Step 5
As we commence the bottling process water is pumped from the tank via a powerful UV Steriliser straight down into our bottling room. Ultraviolet systems can destroy 99.99% of harmful microorganisms without adding chemicals or changing the water’s taste or odour. The Ultraviolet energy attacks the genetic core of the microorganism and destroys the DNA /RNA thus eliminating the microorganism’s ability to reproduce.
Step 6
Once in the plant we use the water is pumped directly into one of our UV resistant, refillable and recyclable 15L bottles and sealed air-tight using our sterilized non-spill caps. We then date stamped the bottle and store it ready for our free water delivery service, often the very next day.
Our Wellington water is sourced from the artesian springs that feed the Petone suburb of Greater Wellington. Clean and pure from natural filtering it has a distinctive and famous taste – it also has no fluoride added to it.
An artesian spring is different from a typical spring in that the water is enclosed by thick layers of sand and rock that prevent the introduction of man-made contaminates. Slowly over the years water is forced through the sand and rock stripping the bacteria and dissolved solids off the water molecules.
Artesian springs are tapped by boring through the rock and sand so that as water is forced upwards, where it is collected. Our Petone bottling plant operates in the same way as our Auckland plant but without the need to pass through a Reverse Osmosis Membrane, our process does remove a number of factors that change the taste of the water though including chlorine.
Step 1.
Pressure pushes water through a 1 micron filter, this microfiltration is a type of physical filtration process where water is passed through a special pore-sized membrane to separate micro-organisms and suspended particles. This is especially necessary with highly organic water like the Petone Water.
Step 2
Pressure pushes water through an activated carbon filter to remove any chemicals like chlorine which are often added to water by treatment plants in an effort to clean the water. Carbon filters simultaneously remove chlorine taste, odour and organic chemicals that contribute to taste and smell. Activated carbon filters are used in drinking water treatment to remove the natural organic compounds (i.e. tannins) that produce carcinogenic chlorinated by-products during chlorine disinfection of water.
Step 3
Pressure then pushes water through another 1 micron filter, this duplication is an extra step to ensure that the resulting water is ready for bottling.
Step 4
Water that is pure enough to make it through the entire process is then stored in a completely sterile holding tank which has been specifically treated for holding food grade products – Although because of our busy production schedule the water does not stay here for long!
Step 5
As we commence the bottling process water is pumped from the tank via a powerful UV Steriliser straight down into our bottling room. Ultraviolet systems can destroy 99.99% of harmful microorganisms without adding chemicals or changing the water’s taste or odour. The Ultraviolet energy attacks the genetic core of the microorganism and destroys the DNA /RNA thus eliminating the microorganism’s ability to reproduce.
Step 6
Once in the plant we use the water is pumped directly into one of our UV resistant, refillable and recyclable 15L bottles and sealed air-tight using our sterilized non-spill caps. We then date stamped the bottle and store it ready for our free water delivery service, often the very next day.
Our Canterbury water starts as the municipal supply which is sourced from deep artesian springs. As the story goes, Canterbury artesian water begins its journey from the most isolated and untouched part of the world, the Antarctic. Water vapour is lifted up by the fierce katabatic winds, travelling across the ice-cold South Pacific Ocean before falling as rain, high in the world famous Southern Alps of New Zealand one of the planets most isolated locations and internationally acclaimed as the source of one of the purest natural waters in the world.
The water then spends 70 years (that’s a rough estimate by the way!!) being naturally filtered to purity on its way to deep aquifers under the Canterbury plains which have been known for centuries for the quality of their wonderful water. Reflecting this, our plant in Christchurch is the least technical of our three plants, incorporating high quality activated carbon filters, pre-filters and UV light before being bottled in our sanitised and UV resistant bottles.
Step 1
Pressure pushes water through a 1 micron filter, this microfiltration is a type of physical filtration process where water is passed through a special pore-sized membrane to separate micro-organisms and suspended particles. This removes the vast majority of elements you don’t want to drink!
Step 2
Pressure pushes water through an activated carbon filter to remove any chemicals like chlorine which are often added to water by treatment plants in an effort to clean the water. Carbon filters simultaneously remove chlorine taste, odour and organic chemicals that contribute to taste and smell. Activated carbon filters are used in drinking water treatment to remove the natural organic compounds (i.e. tannins) that produce carcinogenic chlorinated by-products during chlorine disinfection of water.
Step 3
Pressure then pushes water through another 1 micron filter, this duplication is an extra step to ensure that the resulting water is ready for bottling.
Step 4
Water that is pure enough to make it through the entire process is then stored in a completely sterile holding tank which has been specifically treated for holding food grade products – Although because of our busy production schedule the water does not stay here for long!
Step 5
As we commence the bottling process water is pumped from the tank via a powerful UV Steriliser straight down into our bottling room. Ultraviolet systems can destroy 99.99% of harmful microorganisms without adding chemicals or changing the water’s taste or odour. The Ultraviolet energy attacks the genetic core of the microorganism and destroys the DNA /RNA thus eliminating the microorganism’s ability to reproduce.
Step 6
Once in the plant we use the water is pumped directly into one of our UV resistant, refillable and recyclable 15L bottles and sealed air-tight using our sterilized non-spill caps. We then date stamped the bottle and store it ready for our free water delivery service, often the very next day.
Hydro's Top 12 Reasons Why Drinking Water is a Great Idea!
Headaches
Dehydration causes brain tissue to lose water, causing your brain to shrink and pull away from your skull. This triggers your pain receptors, giving you a headache. Dehydration also causes a drop in blood volume, which lowers the flow of blood and oxygen to your brain, also causing headaches.
High Blood Pressure
Blood is normally about 92% water when the body is fully hydrated. When you become dehydrated your blood becomes thicker, causing resistance to blood flow and elevations in blood pressure.
Fatigue
Dehydration causes fatigue as it results in enzyme activity in the body slowing down, causing you to feel tired and sluggish.
High Cholesterol
When your body is dehydrated it produces more cholesterol to prevent water loss from the cells.
Asthma & Allergies
Asthma and allergies are due to irritants causing an inflammatory reaction. When you are dehydrated your body restricts airways to conserve water. During this process histamine production increases, increasing the risk of allergic reactions.
Skin Disorders & Signs of Aging
Dehydration impedes the elimination of toxins through the skin, making the skin more vulnerable to disorders, including dermatitis and psoriasis, along with the signs of ageing, such as premature wrinkling and discolouration.
Joint pain or stiffness
Joints have cartilage padding which is made up mainly of water. When your body is dehydrated your cartilage is weakened and joint repair can be hindered, causing pain and discomfort.
Digestive Disorders
Dehydration and a shortage of alkaline minerals such as calcium and magnesium, can result in digestive disorders, such as ulcers, gastritis and acid reflux.
Constipation
Your body draws much of its water from your colon to provide fluids for other critical body functions. Without adequate water, waste products move through the large intestines much more slowly, or even don’t move a all, resulting in constipation.
Bladder or Kidney Problems
When your body is dehydrated it accumulates toxins and acid waste, creating an environment where bacteria thrive and potentially causing bladder and kidney problems.
Weight Gain
Dehydration can affect the body’s ability to burn off fat and slow down your metabolism, leading to excess fat retention. Drinking cold water can help speed up your metabolism and burn off calories.
Premature Ageing
When chronically dehydrated the body’s organs, including its largest organ, the skin, begins to wrinkle and wither prematurely.
How much water should you drink?
Frequently Asked Questions
We supply a range of coolers including:
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Bottled water coolers with options for water delivery or fill your own
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Mains-connected (plumbed-in) systems
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Hot & cold or ambient & cold options
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Floor-standing and benchtop models
- Underbench Systems including Underbench Chillers and Boiling and Chilled Water
Great question! Our long term average customer satisfaction is 97%, which is tested every month when we send out Monthly Servicing Survey with few questions, with the two most important being “Would you recommend Big Blue?” and “Are you happy you chose Big Blue?”.
We also have some wonderful google reviews from our customer which you can see on our website with the majority being 5 Stars (4.7 stars at time of writing!)
Big Blue provides key account services for some of the largest government and private organistions in New Zealand across alls type of industries and requirements including Health, Defence, Corrections, Education, Insurance, Professional Services, Dentists, Insurance and Banking as well as supporting thousands of SMB’s throughout New Zealand.
Simply contact us via our website or give us a call on 0800 244 258. We’ll assess your needs and recommend the right cooler type, then arrange installation—often within 5 business days. If you are with an existing supplier we make the transition process simple and easy.
Big Blue’s pricing is very competitive, and we tend to think we provide the best value as well. Our pricing is available on our website however please contact us by phone on 0800 244 258 or email us at enquiries@bigblue.co.nz or by completing a form on our website www.bigblue.co.nz so we can discuss your specific needs and tailor a solution that suits you.
Absolutely, we can cater to a wide range of events from large concert venues to a small gathering, just contact us via our website or call us on 0800 244 258 to discuss your needs.
Yes, Big Blue can provide services anywhere in New Zealand (except the Chatham Islands – sorry!!) we deliver, install and service throughout New Zealand, including Whangarei, Auckland, Wellington, Christchurch, Hamilton, Tauranga, New Plymouth, Rotorua, Taupo, Palmerston North, Masterton, Blenheim, Nelson, Dunedin, Queenstown, Invercargill, and all other regional areas.
Our Water Delivery footprint covers greater Auckland, Hamilton, Tauranga, Rotorua, Wellington, Kapiti Coast, Levin, Palmerston North, Masterton, Christchurch, and wider Canterbury Region including Rolleston and Rangiora.
Most of our customers are on a fortnighly schedule, however we tailor our delivery cycle on your consumption needs—weekly, fortnightly, or monthly. We’ll work with you to create a delivery schedule that keeps you fully stocked.
Thats fine, there are no minimum delivery requirements with our delivery service, if you don’t need any we wont deliver any, we will just take away any empty bottles you have.
We offer a wide range of options for businesses including:
- Rental Options where for one monthly fee you can rent a water cooler and the fee includes all scheduled servicing and maintenance
- Purchase Options for those that want to own their water cooler
- Service Only options for customers who already have a water cooler and would like it kept healthy and hygenic
Give us a call or complete a form on our website and one of our friendly team can take you through which option suits you.
Water cooler delivery in New Zealand is effortless with Big Blue. Once your cooler is installed, we schedule regular, hassle-free bottled water deliveries—usually every fortnight. Our friendly drivers swap your empty bottles for fresh ones and make sure you have enough water until the next visit. You’re only charged for what’s delivered, and you can easily increase your order for events or peak summer demand. It’s a simple, subscription-based service fully supported by New Zealand’s largest water delivery footprint and our Envirosafe sanitisation standard, ensuring maximum hygiene at all times.
With Big Blue, water delivery is free of charge, and you only pay for what water you use. Your monthly rental fee covers scheduled servicing and our Envirosafe hygiene standard. You only pay for the water delivered—no minimum delivery numbers and no hidden fees. For an accurate quote tailored to your location and usage, contact our team for a quick, obligation-free estimate. Enjoy our transparent pricing with no surprises.
Big Blue currently offers bottled water delivery across many major regions in New Zealand, including the Auckland Region (Orewa to Te Kauwhata, including Waiuku, Pokeno, Drury, Tuakau, Helensville, Kumeu, Silverdale, Whangaparoa), Waikato (Hamilton, Cambridge, Ngaruawahia,Huntly, Te Awamutu), Bay of Plenty (Tauranga, Mt Maunganui, Te Puke, Rotorua), Wellington (including Lower Hutt, Upper Hutt, Porirua, Paraparaumu, Kapiti Coast, Levin, Palmerston North, Masterton, Carterton, Martinborough), and Greater Canterbury (Rangiora to Burnham, including Lyttleton and Rolleston). If you’re in these areas, we can provide you with regular, reliable water deliveries straight to your door, backed by our leading service reputation
Renting a water cooler from Big Blue means you get quick installation, regular bottle delivery to suit your needs, and scheduled servicing—all included in the rental fee. Our Envirosafe Water Sanitisation ensures your unit is the most hygienic available, and our “fix or replace” policy guarantees any issues are handled promptly without extra charges. You’ll always have fresh, safe, and great-tasting water for your workplace or site.
Absolutely. Big Blue sets the standard for bottled water hygiene in New Zealand. All our water coolers are maintained with a 25-step Envirosafe sanitisation process and regular servicing to ensure the freshest, safest drinking water. Our sealed bottles and rigorous hygiene standards (externally audited to meet MPI’s standards) mean you can trust the quality and cleanliness of every delivery—all supported by our 97% customer satisfaction rating.
Most Big Blue customers receive bottled water deliveries every fortnight, but we adjust schedules based on your actual usage. If you need more during busy periods—like in summer or for events—we’ll increase your supply, or you can move to a weekly schedule. Alternatively, if you use less, your deliveries can be reduced to monthly. Our flexible approach ensures you only pay for what you need, when you need it. All you need to do is call us on 0800 244 258 and have a chat!
Yes! Big Blue provides tailored water cooler and bottled water delivery solutions for all types of organisations from offices, schools, retail shops, building sites, through to hospitals, prisons, dentists, lawyers, mechanics – in fact any kind of organistion or workplace in NZ. Our business service includes installation, regular scheduled deliveries, and full support, ensuring staff and visitors have constant access to fresh, great-tasting water. Join thousands of New Zealand businesses who trust Big Blue for their hydration needs.
No need to be present. Big Blue’s friendly drivers will deliver your bottled water as scheduled—even if you’re not on-site. You can simply leave empty bottles out, and we’ll replace them with full ones. If you have special instructions, just leave a note for the driver—they’ll ensure your delivery goes smoothly every time. If our Delivery Driver doesn’t think its safe to leave he will make a note and we will give you a call.
Big Blue offers flexible rental agreements to suit your needs with no long lock-in periods. There’s no minimum delivery commitment—if you don’t need a delivery, you aren’t charged. Our transparent rental system allows you to scale up or down, making it simple for dynamic workplaces and changing hydration needs.